A few weeks ago we undertook a survey of guild members, followed by a guild meeting, to help better understand where the guild was lacking and the good points of being a member.
It has taken longer than expected to collate an analyse the results in an objective fashion, which I apologise for. But the results from the survey are now available for your viewing.
Reading the results from the survey, it’s clear that many members have strong opinions on what they want the future of the community to look like. I think it’s very reassuring that the most frequently mentioned positive aspect of the community is our members. Good communities start with good people, and it’s great to see that in general we’ve got a solid base to build from.
Likewise it’s good to see that we regard our community, the friendliness of our fellow members and the events we run as some of our best features. That most members feel a connection to other members is also great to see.
However the less favourable points of the guild are worrying. The frequency that cliques and favouritism are mentioned is a great concern and something that clearly needs to be addressed. Likewise, diversifying events, building a common communication platform and more require attention.
Addressing the negatives
Every member, new or old, has a stake in the future of our community. While the leadership can do a lot, we can’t do everything and neither is it fair or reasonable to expect us to. Many of the problems that have been brought up can’t be solved by Andy, Marm and myself alone.
The three of us can’t force people to change their behaviour instantly. We can’t force a fragmented community back together, or make people play games they don’t want to. Similarly those of us who do work EU standard job hours can’t run events during those hours.
However, all of us together can change them. Anyone can host an event, including guild missions, and some work has already been done off the back of the meeting to make the process of getting people together easier. Likewise anyone can reach out to someone new and say hello, respond to a question in chat and choose to do something differently. Given only one respondent said they had no time to spare for the guild, many have a few minutes going spare that could be used.
Being a role model for others is the best way to create the culture you want to enjoy.
That doesn’t mean that there’s nothing for us leaders to do. We need to work on our communication routes so that everyone can stay informed. We need to make sure good work gets rewarded and that everyone is pulling their weight. And we need to make sure the right people are coming through the door.
So what can you do right now?
- Run an event
This need be no more complicated than deciding you need to get that dungeon you’ve been putting off done. Fill in the details on the beta event planner for the day and time you want to go, advertise it in game and at the allotted time call those who’ve signed up together.
- Join an event
Check over the calendar or planner and sign up to events you want to participate in
- Say hello to someone new
Spend some time getting to know someone you don’t by inviting them to join you in any game you have in common or just having a chat
- Offer your time
See if anyone would like some company or help
- Post anything on the forum